What clients have said.

I came to Pesara Counsel after my former employer disputed a portion of my pension. I did not know where to begin. The team reviewed my documents, explained what I was dealing with clearly, and represented me through the CPF Board process. I found the written updates particularly helpful — I always knew what stage we were at. The matter resolved in my favour, though I was told from the start that a good outcome was not certain. That honesty is what I appreciated most.

My mother had a private pension scheme from her years at a statutory board, and none of us in the family understood what her entitlements were now that she had retired. The entitlement review gave us a written document that explained her position plainly. There were areas we had not known about, including a surviving spouse provision that was relevant to our planning. The consultation was unhurried and we were welcome to ask questions as we went. Exactly the kind of help we needed.

I used the retirement estate and pension planning service with my wife. We had both been putting off doing our wills and updating our CPF nominations for years. The two sittings gave us time to think between meetings, which was more useful than we expected — we came back with several questions we had not thought to ask the first time. The written plan we received at the end is something we have both read carefully and kept. The fee was fair for what was involved.

I was nearing retirement and realised I had never properly reviewed my CPF position or what happened to my account in the event of my death. I booked the entitlement review mostly out of curiosity. The advisory letter that came back was more detailed than I had expected, and pointed out one area related to my beneficiary nomination that I needed to update. The process was straightforward. I would not hesitate to return if I need the dispute service at any point.

My late father had a pension entitlement from his years as a civil servant, and after he passed, my mother was not sure what she was entitled to receive. Pesara Counsel helped us understand the surviving spouse provisions that applied to his scheme. The matter was not straightforward — his scheme pre-dated CPF — but the lawyer handling it was patient in explaining the relevant rules and what we needed to do. It took a few months, but my mother's position was clarified.

My husband and I did the combined estate and pension planning service together. We brought our daughter along to the second meeting, which the firm encouraged. It was useful — she had questions about the lasting power of attorney that we had not thought to raise ourselves. The written plan covers all the documents we have put in place. We feel the arrangements are orderly for the first time, which is a relief.